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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brandon stone

November 15, 2024

5  out of  5
rating by brandon stone
"Wonderful staff"
We responded:
"Brandon thank you for your comment and the 5-star review!"
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Dewey Dillard

November 14, 2024

5  out of  5
rating by Dewey Dillard
"I changed all my homeowners and auto insurance policies to State Farm a few months ago and Lori made the entire process so easy. Quick to respond to any questions and a please to do business with. Thanks Will and Lori. Looking forward to doing business with you for years to come."
We responded:
"Dewey thanks so much for the review and the opportunity to work with you!"
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Lethesica

November 14, 2024

5  out of  5
rating by Lethesica
"I have been with this branch of State Farm over 10 years. I absolutely love them, genuinely. They are always eager to assist. Than you so much for your service!!!!!!!!!!!!!!!!!"
We responded:
"Lethescia thank you so much for giving our State Farm agency a 5-star review! We are happy to hear that you are enjoying an outstanding experience! "
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Greta Dixon

November 11, 2024

5  out of  5
rating by Greta Dixon
"Joanna was the agent I was connected with when I called for pricing at SF’s Lakeland, TN office. She was prompt with quotes, answered all my questions and was very friendly. Saving so much from previous insurance company that I only wish I had called her sooner."
We responded:
"Greta, thank you for the 5-star review and for selecting our Lakeland State Farm agency as your new insurance provider!"
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Nina Lucas

November 1, 2024

5  out of  5
rating by Nina Lucas
"They make taking care of and understanding my policies so easy! I would highly recommend!"
We responded:
"Nina we are glad to hear you enjoyed your experience with our agency, and thank you for the 5 star review!"
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Cade Sparks

November 1, 2024

5  out of  5
rating by Cade Sparks
"Mr. Hicks is an amazing agent. He has been very patient and kind during the process of helping me choose the correct plans for my needs. He is amazing I am looking forward to recommend others!"
We responded:
"Cade thank you so much for the awesome 5 star review. We are happy to hear you are satisfied with the experience that Michael has provided. We hope you have a great day!"
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Vivek Choudhary

October 18, 2024

5  out of  5
rating by Vivek Choudhary
"Lori and William are good in communication. Received quick responses all the time. Happy with their quotes and services. Will recommend them to others."
We responded:
"Vivek thank you for the 5 star review! We are so happy to hear that you are enjoying our services!"
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Danny B

October 11, 2024

5  out of  5
rating by Danny B
"If you’re looking for an insurance firm that is going to provide you above and beyond customer service- This is the team! Thanks for help find the right policy to match my needs from home to auto. Amazing communication, professionalism, and timely updates.Highly Recommend!"
We responded:
"Danny, we’re thrilled to hear that you’re satisfied with our home and auto insurance. We look forward to continuing to serve you!"
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Raquel Garcia

October 2, 2024

5  out of  5
rating by Raquel Garcia
"Anna was great! She explained all details clearly. She was very patient regarding my questions. And pricing is within my range."
We responded:
"Thank you for the glowing five star review and your kind words regarding Anna’s service."
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Judy Lopez

October 2, 2024

5  out of  5
rating by Judy Lopez
"Very fast and easy to communicate with. I really appreciate their service."
We responded:
"Judy, we are thrilled that you enjoyed our services and greatly appreciate your 5-star review!"
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Mary Williams

September 18, 2024

5  out of  5
rating by Mary Williams
"The customer service was very professional"
We responded:
"Mary thank you so much for the review. We are happy to hear you had a great experience with our agency. "
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Kerry Widen

September 14, 2024

5  out of  5
rating by Kerry Widen
"The best customer service I've ever experienced. Gave me exactly what I asked for without the annoying upsell."
We responded:
"Kerry thank you for the 5 star review! We are happy to hear you are pleased with your experience. "
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Hazel Stigler

August 31, 2024

5  out of  5
rating by Hazel Stigler
"Agent was very clear explaining the policy coverage, and making suggestions so that I could get the best coverage for my needs."
We responded:
"Hazel thank you for the great referral!"
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Carson Short

August 30, 2024

5  out of  5
rating by Carson Short
"Great customer service"
We responded:
"Carson thank you for the 5 star review!"
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Janelle Henry

August 30, 2024

5  out of  5
rating by Janelle Henry
"They did a fantastic job with a great rate and wonderful customer service."
We responded:
"Janelle thank you so much for the 5 star review!"
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Paul Richardson

August 30, 2024

5  out of  5
rating by Paul Richardson
"My experience with the Ashworth State Farm agency was excellent. The agent Miss Lori Cody she was kind, considerate and very knowledgeable of the State Farm products. Lori was very helpful in letting me know what was necessary in order get my plan started. Thank you, Lori for your professionalism. God bless."
We responded:
"Paul thank you for this phenomenon review of Lori’s service! She always sets the bar for our agency."
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Justin Mullins

August 27, 2024

5  out of  5
rating by Justin Mullins
"I've been doing business with William and his team for over 15 years. Top notch. Always professional and timely! No nonsense. Reliable and professional and on top of things!"
We responded:
"Justin thanks for the 5 star review. We appreciate you very much!"
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Gloria Alzate

August 23, 2024

5  out of  5
rating by Gloria Alzate
"Excellent customer service. They are always available to answer your questions and I highly recommend them"
We responded:
"Gloria thank you for the 5 star review!"
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Gerald Jones

August 23, 2024

5  out of  5
rating by Gerald Jones
"I have been a client of the agency for years. They are very professional, very responsive to my needs and easy to do business with. I do owe them a meeting."
We responded:
"Gerald thank you so much for the 5 star review! We appreciate you very much!"
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Andrew & Calli Smith

August 15, 2024

5  out of  5
rating by Andrew & Calli Smith
"Great to work with"
We responded:
"Thank you for the 5 star review Andrew!"
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Joanna Hossenlopp

August 15, 2024

5  out of  5
rating by Joanna Hossenlopp
"Daughter was in accident and they walked me thru each step and followed up in a timely manner. Our accident happened out of town and they were very knowledgeable with the location. Repairs were completed timely and she is back on the road. Love Lori and the rest of the William Ashworth Team. Thanks once again for all your help!"
We responded:
"Joanna thank you so much for the 5 star review. Lori does an excellent job taking care of our customers!"
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Marnie Byford

August 15, 2024

5  out of  5
rating by Marnie Byford
"First and foremost tgey have wonderful patience. Anna has been more than patient with my schedule and making sure I am taken care of! She and State Farm met every need I was looking for. 10 out of 10 recommend"
We responded:
"Marnie thank you for the 5 star review of Anna’s service!"
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James Harvill

August 9, 2024

5  out of  5
rating by James Harvill
"Lori provided great information to update our home and auto insurance. She spent time to discuss our coverage and concerns. State Farm is a wonderful insurance company and provides top notch customer service."
We responded:
"James thank you so much for this awesome review of your experience with Lori! She does a great job ensuring that our customers have the best auto and home insurance plans. "
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Leslie Hall

August 9, 2024

5  out of  5
rating by Leslie Hall
"I now have peace of mind with my family’s new life insurance policy"
We responded:
"Leslie thank you for the 5 star review! We take pride in helping our customers protect their families with life insurance plans that fit their needs. "
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Shaliya Jones

August 2, 2024

5  out of  5
rating by Shaliya Jones
"Anna has been the absolute best! I began my car insurance search when I purchased my new vehicle back in December and decided to stay on my parents policy. Anna reached back out to me as she said she would and was able to assist with getting me a much better policy with State Farm. She is super sweet, consistent, and extremely knowledgeable. Thank you Anna for all that you have done!"
We responded:
"Shaniya thank you for the great review of Anna’s service on your auto insurance policy. We are beyond thankful to have her on our team!"